JDW Management, home

For Residents

Resident resources and property support

Payments, maintenance requests, applications, and communication are handled through the online resident portal, available any time, from any device.

Emergencies

For property emergencies that cannot wait, active flooding or major leaks, no heat in winter, sewage backups, or a failure that is actively damaging the property, call our after-hours line at (657) 478-9668, any time.

If there is an immediate threat to life or safety, fire, a gas smell, or a medical emergency, call 911 first. For suspected gas leaks, leave the property and contact your gas utility. Non-urgent maintenance should be submitted through the resident portal so it is documented and tracked.

FAQ

Resident questions

How do I pay rent?

Rent is paid through the online resident portal, which supports one-time and scheduled payments. Use the Pay Rent button above to sign in.

How do I submit a maintenance request?

Submit maintenance requests through the resident portal, where you can include photos and details. Requests are tracked from submission through completion.

Where can I view available properties?

Current listings are posted on our Available Properties page, which connects to our listing platform.

How do I apply for a property?

Applications are submitted online directly from the listing for the property you are interested in. Browse the Available Properties page, open the listing, and follow its application link.

How do I contact management?

Use the Contact Management button above or the contact page. For account-specific matters, messaging through the resident portal keeps everything documented.

What qualifies as an emergency?

An emergency is a condition that threatens safety or is actively damaging the property, active flooding, sewage backups, no heat in winter, or similar failures. Call our after-hours line at (657) 478-9668 for these. If there is immediate danger to life, fire, a gas smell, a medical emergency, call 911 first. Everything else should go through the resident portal as a standard maintenance request.

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