For Residents
Resident resources and property support
Payments, maintenance requests, applications, and communication are handled through the online resident portal — available any time, from any device.
What do you need to do?
Choose an option below. Portal links open in a new tab.
Emergencies
For property emergencies that cannot wait — active flooding or major leaks, no heat in winter, sewage backups, or a failure that is actively damaging the property — call our after-hours line at (657) 478-9668, any time.
If there is an immediate threat to life or safety — fire, a gas smell, or a medical emergency — call 911 first. For suspected gas leaks, leave the property and contact your gas utility. Non-urgent maintenance should be submitted through the resident portal so it is documented and tracked.
FAQ
Resident questions
How do I pay rent?
Rent is paid through the online resident portal, which supports one-time and scheduled payments. Use the Pay Rent button above to sign in.
How do I submit a maintenance request?
Submit maintenance requests through the resident portal, where you can include photos and details. Requests are tracked from submission through completion.
Where can I view available properties?
Current listings are posted on our Available Properties page, which connects to our listing platform.
How do I apply for a property?
Applications are submitted online directly from the listing for the property you are interested in. Browse the Available Properties page, open the listing, and follow its application link.
How do I contact management?
Use the Contact Management button above or the contact page. For account-specific matters, messaging through the resident portal keeps everything documented.
What qualifies as an emergency?
An emergency is a condition that threatens safety or is actively damaging the property — active flooding, sewage backups, no heat in winter, or similar failures. Call our after-hours line at (657) 478-9668 for these. If there is immediate danger to life — fire, a gas smell, a medical emergency — call 911 first. Everything else should go through the resident portal as a standard maintenance request.